Community Engagement Manager Position
About Ken Anderson Alliance
Ken Anderson Alliance (“KAA”) is a nonprofit based in Cincinnati. We create live, work, and engage opportunities for adults with disabilities, including integrated community-based, supportive housing, job skills training, and small group social experiences in the community. Our ENGAGE program launched in November 2017 and presently serves over 200 adults with 22 outings per month.
The Community Engagement Manager assumes responsibility for the development of and long-term planning, organizing, directing, and review of the Organization’s Community Engage Programming Services.
Responsibilities and Duties
- Recruit, meet with & process all Engage participants for the community engage program
- Problem solve any issues that occur with participants
- Register Engage participants for monthly outings
- Hire, train, & supervise Engage Program Staff
- Schedule Engage Program Staff on a monthly basis
- Schedule Engage Program Volunteers for outings
- Create monthly Calendar of Events
- Email Monthly Engage Calendar to participants, volunteers, & Board members
- Attend/lead at least 4 outings per month to assure quality of program
- Attend/lead additional outings if needed to assure a safe ratio for the participants
- Be on call for every outing to help resolve any issues that come up
- Participant – intake, scheduling, communication, and support
- Calendar – plan, register, coordinate and manage waiting list
- Staffing – hiring, training, scheduling, supervision
- Volunteers – recruit, onboard, schedule, communicate, supervision
- Ensure employees are trained in accordance with Engage and related services based upon State requirements.
- Perform other duties as requested by the Executive Director.
- Participate in ENGAGE committee meetings to acquire information needed for monthly Board updates. Maintains master calendar of Engage opportunities and participant hours
- Knowledge of developmental disabilities.
- Knowledge of quality assurance techniques.
- Knowledge of written and verbal communication techniques.
- Knowledge of effective teamwork techniques.
- Knowledge of personnel management techniques.
- Knowledge of interpersonal sensitivity techniques.
- Knowledge of leadership techniques.
- Knowledge of problem-solving techniques.
- Knowledge of decision-making techniques.
- Knowledge of time management techniques.
- Knowledge of stress management techniques.
- Knowledge of prioritizing techniques.
- Ability to perform long-range planning.
- Ability to demonstrate effective interpersonal relations.
- Ability to effectively communicate orally and in writing.
- Ability to gain respect and cooperation.
- Ability to oversee the work of subordinates.
- Ability to plan and organize work.
- Ability to resolve conflict.
- Ability to administer policies and implement procedures.
- Ability to provide opportunities/guidance for employee development.
- Ability to identify problems and determine effective solutions.
- Ability to work independently and in cooperation with others.
- Minimum of Bachelor’s degree; preferred in Psychology, Social Work, Recreational Therapy or related field.
- Minimum 2 years’ experience acting in similar role to aforementioned duties.
- CPR and First Aid Certification
- Training in Person-Centered Planning
- Individual Support Planning
- May require other related experience.